Client Concierge: we’re almost as energetic as your dog!
We believe that our non-furry friends deserve the same love as their fur pups
WE'RE THE 'TOP DOG' WHEN IT COMES TO CLIENT INTERACTION
We aim for a 'we've just had 4 red cordials and a litre of coffee' kind of energy at Dogcity. Our team love people almost as much as they love dogs, and are always on hand to answer every single one of your questions, queries... and to cuddle your dog - It's all about ensuring you and your dog both receive the very best 'Dogcity Experience' every time you walk through our doggy door.
Having been nominated for a 'Customer Service' Award (Eastside Business Awards) we're obviously doing something right, but like all good dogs, we strive for more and are eager to please. We would LOVE to hear your feedback; feedback helps us to learn, grow, improve and innovate our Dogcity experience.
Please use our Client Concierge team to communicate any changes in your dog’s daily routine, home life, diet or health; it is really important for us to be able to support your dog through any life changes, no matter how big, small or insignificant they may seem.